do I need to format my phone?
my phone is still ok but my touch screen won't work, I can't use my phone. thanks
Is this a good question?
Score
0
368401
2 Answers
Chosen Solution
Rep: 451.8k
11
367
1.4k
Hi, Until you get your phone fixed try using a USB mouse connected via an appropriate OTG (on the Go) cable to the phone to navigate through the phone. It is a bit awkward but at least you can do things like backup your phone etc before anything else happens to it. A USB keyboard also works the same way on most Android phones if you need to input a pin number to unlock the phone and then switch to a mouse to navigate. Pattern locks are harder though
Was this answer helpful?
Score
2
If your sony supports OTG, this is the type of cable jayeff is talking about:
I can confirm Sony Xperia flagship phones all support OTG.
Rep: 159.8k
11
191
368
Is the screen glass cracked? If yes then get the screen replaced. The glass is actually fused together with the digitizer touch screen and when it cracks touch screen functionality dies.
Was this answer helpful?
Score
2
1 Comment
No. I really doubt it's software at fault.
by Ben