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Why smart phone always says you are offline?

It started a week ago, it always says: you are offline ,and 4G is on and WI FI is also working,I cant use internet thru my phone.

I'll be very appreciated if you can help me.

thanks

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my smart phone suddenly showing off line and no internate connection whereas internate connection is available on airtell pl. help

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I have a new Galaxy Note20 Ultra and it keeps telling me I am off line. the phone every other day removes connection to my car phone and watch. Do I go back to T-Mobile

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I have all the necessary things turned on, and I still get offline notifications all the time. Started with the last one or two software upgrades.

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Hi,

Check that the Data Connection setting is enabled.

Go to Settings > Wireless and Networks > more > Mobile Networks > Data Connection

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7 Comments:

I have a samsung phone. is it the same

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It is also telling me I am offline

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Fed up my samsung keeps saying offline....it is not though ..why does it keep saying it !!!

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there is no answer I want to know WHY JAYEFF SAYS GO TO WIRELESS AND NETWORKS? BUT HE FAILS IN TELLING A NEWBIE HOW TO GET THERE , ?

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@alwayson1

Open the Settings app and follow the directons above

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