A 2012 Aspire, part of a series of personal computers by Acer Inc. aimed at the casual household user or for small business use.

22 Questions View all

Laptop keeps turning off

Why does my laptop always turning off after 5 minutes use

Answered! View the answer I have this problem too

Is this a good question?

Score 1

Comments:

Hi,

Does it do this when you have the charger connected and switched on or only when it is on the battery?

Can you hear the fan running and also feel the air coming out of the fan air vents?

by

It does this when I have the laptop plugged into the mains power, with and without the battery.

by

Add a comment

2 Answers

Chosen Solution

Thank you everyone for the assistance, I found out that the thermal paste required resealing on the heatsink. All fixed

Was this answer helpful?

Score 0
Add a comment
Most Helpful Answer

When plugged in, does the indicator light on the laptop showing it's plugged in stay on the entire time, or does it go off if you move the connector tip inside the DC jack?

If it goes off, then you either need a new power adapter (easy to test with another similar adapter with correct voltage input) or your DC jack/jack cable/DC board needs replacing, whichever your laptop has.

If it stays on then it's possible that you have a clogged heatsink causing your laptop processor to overheat. Laptops are supposed to shut themselves off if the processor gets too hot to prevent permanent damage. What brand and model is your laptop?

Was this answer helpful?

Score 2
Add a comment

Add your answer

Phil Anderson will be eternally grateful.
View Statistics:

Past 24 Hours: 1

Past 7 Days: 2

Past 30 Days: 12

All Time: 163