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The HTC Desire 626 is a mid-range Android smartphone released by HTC, a Taiwanese consumer electronics company, in March 2015.

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ear plugs don't work but speaker does

I plug the earphones in. The don't work but the speaker on the phone does.

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1 Answer

first try a different pair of earphones. if that does not work then try to reset your phone because it can be a software issue. I have actually had this happen to me before on a lg phone. i had to reset the phone. sometimes the updates can mess this up. hopefully it is a software thing because if the port is messed up then you have to replace the port. I hope that this answer was helpful

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