Samsung Kies says phone is locked.

When using Samsung Kies to reinstall my firmware, I keep getting the message that my phone is locked. I do not understand what this means or how I should fix it because I bought my phone "unlocked" from Overstock.com. Any suggestions?

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Comments:

By locked it means there is a password set. You should change the title of your post.

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How is there a password set when phone has been reset to factory install? Change the title of my post?

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Unlocked means it works on all phone carriers.

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