Why does my phone say safemode with a blue screen that says welcome

Hi my phone is showimg a blue screen and it says welcome english and a yellow arrow as well as safe mode to the bottom. I cannot select anything. Can someone please assist

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If you're trying to get out of safe mode, apparently all you have to do is hold the volume up key, while starting up the phone. Here's a vide. Kind of drawn out, but this should help


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