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Why is my coffee machine leaking water

My Jura leaks water when it is inserted in the machine but does not leak from the container when I leave it outside the coffee machine

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When does the water leakage happen? As soon as you pour water in the tank / insert a tank filled with water or when the coffee machine is actively brewing a coffee?

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Hello Mathias, my ENA 5 leaks water from below when it is brewing coffee, either bean or ground... any idea of what the problem can be?

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The most common leak issue I've seen is on the plumbed-in kit where the pump's connection loses its seal. If you aren't manually filling your jura, check that pump outside your machine. You may be able to give a fresh cut to the line (keep it straight!) and add plumber's tape to the fitting and fix it right up.

This issue sounds like it involves something like a k-cup/pod?

Check that all reservoirs are empty (the model I work with has multiple) and see if there are needles that poke into the pod wherever that is supposed to go (if so, a paperclip might clear debris).

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