Released 2008, identified by model number DC24.

25 Questions View all

My hose will not come out for cleaning high places.

My hose will not come out for cleaning high places. It is like it is stuck and I can not pull it out like I use to pull out to clean around the windows and such. What can I do this jam is driving me crazy. Thank you for any help or assistance.

Answered! View the answer I have this problem too

Is this a good question?

Score 1
Add a comment

1 Answer

Chosen Solution


It can be seriously frustrating when you spend upwards of $500 for a top of the line vacuum that simply "breaks" for no apparent reason! Well, fear not! You are not going to have to head to the local repair shop to shell out more money to fix it, and ladies you will probably score some major points with your husband ( for being able to repair your own machine).

First and foremost remember, IT'S A MATTER OF TECHNIQUE- NOT FORCE OR STRENGTH!!!!!!!!!!!!!!

These instructions are being based on assuming the METAL WAND PART of your vaccum is able to slide up, but it stops and won't pull out to be put in use, this is what you should do:

Take one hand and pull UP on the metal part of the wand

As you are pulling up on the metal part of the want, take your other hand and pull DOWN on the rubber part of the hose (NOTHING FORCEFUL)

The rubber part of the hose will start to loosen, so start pulling in an outward direction

Continue to pull on the rubber hose in an outward horizontal direction

Then start fully stretching the rubber hose out like you would do a slinky toy.

(This motion is releasing any kinks etc. that has caused the initial problem of the stuck wand)

This action should cause the metal wand to be released and pulled out easily to become fully functioning again.

See if this video helps:

Was this answer helpful?

Score 4
Add a comment

Add your answer

wasena24015 will be eternally grateful.
View Statistics:

Past 24 Hours: 11

Past 7 Days: 56

Past 30 Days: 268

All Time: 2,701