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it does not turn on neither off my receiver, batteries are ok, it happened suddenly, have followed instructions manual to try to fix this problem b ut nothing comes up. please help me if someone knows something about it. thank you
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Hi,
To test the remote try the following:
Check that the battery connection terminals in the remote are bright and shiny and that there is enough 'tension' in the terminals, on the batteries, to ensure a good connection.
If so use a digital camera or a mobile phone camera to see if the remote is working.
Ensure that the batteries are inserted correctly in the remote, then point the remote at the camera and press a button on the remote. Any button, except the Power or Volume buttons will do at this stage. You should "see" a flash coming from the end of the remote, when viewed in the LCD screen of the turned on camera, as long as the button is being pressed. It may appear to be pulsing as it is sending the code applicable to the function.
If you do see a flash then press the Power button on the remote and see if it also shows. If not then perhaps the button contacts are dirty and need to be cleaned or worse that the contact material on the underside of the button has worn away.
Go through all the buttons to see which ones work and which ones don't.
Usually the buttons that wear out first are the Power and volume controls as these get the most use.
Here is a link to a video that in general describes how to fix the problem of dirty contacts in a remote control unit. You will have to work out how to gain access to your particular type of remote. I personally prefer to use the edge of an old credit card to pry open the seam between the two halves as it reduces the amount of cosmetic damage that can be caused when using a metal tool. Start near a corner or close to where the IR lamp protrudes.
https://www.youtube.com/watch?v=gVr8eLW0...
If you are unfortunate and find that all of the contact material has been worn off the under surface of the button you could try applying a thin layer of conductive 'glue' to the surface of the contact and see if that works. I have had mixed results using this method. On some it lasted and on others it worked for only a couple of weeks.
Here is a link just to show what I mean. You may find closer and better sources.
http://www.ebay.com.au/sch/i.html?_from=...
If after all this still fails to revive your remote then you may have to purchase another remote (although all I can find are used - this link is only to show what is available) or a new 'universal' remote that is compatible with your receiver model.
http://www.ebay.com/itm/Kenwood-Remote-C...
If the remote tests OK but it still doesn't work with your receiver come back to this site and we'll go on from there to investigate your problem further
Hopefully this is of some help.
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what to do if the remote is working ?
Another bunch of owners found the problem was the IR sensor on the unit, rather than the remote.
Another group of Kenwood owners found the problem was the connection between the IR sensor and the board in the unit rather than the remote. The solder expands and a dab of solder is said to fix it.
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3 Comments
My remote seems to be working properly it’s intermittent I think whatever the receiving eye in receiver possibly bad?? Can it be changed out??
by jeffcshell
Hi @bodines
What is the make and model number of the device that the remote is used with?
Have you checked that there are no obstructions in front of the IR receiver "window" on the device?
Are there any CFL lights (compact fluorescent) in the room? Sometimes if they are faulty (even though they seem to work OK), they can disrupt IR signals from a remote. This is only when they're on of course.
by jayeff
Hello;
Thanks for your feed back.
I read on here a gentleman had same issue and found IR sensor had a loose joint at circuit board so I took mine apart and that was it I resoldered the contacts and it works as it should!! I can’t thank everyone enough for the helpful information!!! It had been frustrating since I bought it used from face book about a year ago!! It’s a Kenwood receiver btw. Thanks again!!!
by jeffcshell