Released 2008, identified by model number DC24.

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nothing is deposited in the canister

all the debris get plugged up in the lower part of the machine and never gets into the canister. In short order it doesn't pick anything up.

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Chosen Solution

Stephen White, If machine under warranty, do not disassemble to much as to void warranty. Sounds like the suction tube may be clogged. Links below may aid you in trouble shooting and repair your Dyson. Good luck.

I hope this helped you out, if so let me know by pressing the helpful button.

https://www.dyson.com/support/dc24new/dc...

https://www.youtube.com/watch?v=1q3V6YjX...

https://www.dysoncanada.ca/en-ca/support...

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