Repair and disassembly guides for Sony DVD players.

53 Questions View all

DVD tray won't open; it thinks there's a dvd stuck inside

DVD player thinks there's a DVD stuck inside five-disc changer. It won't switch to any other disc but remains on disc one, and you cannot open the door. We managed to get the drawer open and it looks like the bottom part of the drawer is still inside the whole mechanism...this (I think) is what the player is interpreting to be a disc. An error code displays on the machine, and we've tried the hard reset, but nothing is freeing that piece of plastic that the disc actually sits on in the tray.

Answered! View the answer I have this problem too

Is this a good question?

Score 0


lonofrio35 what model is your DVD player? Post some images of the tray and the part that you think is still inside the mechanism. Use this guide Adding images to an existing question for that. It will allow us to see what you see.


Add a comment

1 Answer

Chosen Solution

Look at the door and see if there is a hole in the lower right hand side into which you insert a paper clip to manually eject the tray.

Was this answer helpful?

Score 2
Add a comment

Add your answer

lonofrio35 will be eternally grateful.
View Statistics:

Past 24 Hours: 1

Past 7 Days: 10

Past 30 Days: 70

All Time: 1,660