What do I do when the screen freezes?

How do I fix my phone after the screen freezes and the touchscreen stops responding?

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Hi Parker,

When your phone's screen freezes up you can try holding down the power button on the back of the device until a menu appears. On this menu select Power > Restart, once your phone restarts thew issue should be fixed. If the menu does not appear continue holding down the power button until the phone automatically restarts.


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