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A 15.6" NoteBook from Gateway released in 2010.

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Why does my computer shut down when I press the shift button?

The shift key on the laptop is not functioning properly. When I press the shift key when typing, the computer shuts off. If I press any other key it is fine but the shift key is malfunctioning.

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With me it is the letter ‘s’ but it is not always rebooting. Just sometimes.

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I have quite the opposite problem…I switch on my laptop when press any button…… but it shuts down as soon as I remove my hand from it.pls email the solution to jjjopauljose@gmail.com if possible

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It's hard to say what exactly could be causing this issue, but there are a few things you can try. First, use an external and/or on-screen keyboard to see if it is pressing 'shift' that is causing the shut down, or if it's the keyboard button itself. If it's the keyboard button itself, then you may want to consider replacing the keyboard.

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This is an answer a year (!) late, but I had this exact problem (left shift key, right?) and solved it just now.

For the people who have the problem of a specific key causing a windows shutdown: if it is an external keyboard, hold the problem key down when you re-plug in your keyboard. If this is a laptop keyboard, press the shift key down until your initial boot up process is complete. It seems to be caused by the computer confusing a depressed shift key signal with Alt + F4.

If you are not sure which key exactly triggers the shutdown, you can download Shutdownguard and start pressing keys one by one to see which one triggers the shutdown process.

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Thanks, may of been a year late but it was just right for me. Mine was letter d causing the problem

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how exactly do you fix the problem?? I'm having the same issue, but with the number 4 key.

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please help. when i press the shift key,the windows goes in sleep mode. it is an external keyboard

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As a tech person I get asked questions like this all the time. First, check to see the color of the letters on the function button, which usually are Fn or FN. See what the colors on the rest of the keyboard are, the function button is usually a different color than the rest of the keyboard letters and numbers are. I have seen anything from blue to aquamarine to red to orange to brown to black when the keys are on a pink laptop and the letters are white. Make sure that the function key is not on when you are pressing the shift key (or the 4). The function key enables the ability to change the brightness settings, the volume, enable numbers lock and disable Wi-Fi among other things.

If this doesn’t work then try updating the laptop’s keyboard drivers. If that doesn’t work try remembering when the last time everything worked the way you wanted it to, and go into system restore and restore the laptop to a previous date when it worked the way you wanted it to.

I can’t count how many times I have accidentally done this myself and then asked myself WTF when things go back to normal. One way you can tell if the function button is on is if you plug in an external keyboard and it works fine.

I hope this works.

~Life never happens the way we plan, which forces us to change our paths whether we want to or not. If we don’t learn to adapt to the changes that are put in front of us, the change may end up becoming downright painful. We don’t have to like it but there may come a time when we have to accept it because change comes whether we want it to or not. ~ Unknown Author

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Jonathan Fernandez will be eternally grateful.
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