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Released in March 2011, the Fujifilm FinePix XP20 is an easy-to-use, rugged and waterproof, point-and-shoot, 14 MP digital camera. Available in blue, black, green, silver, or orange.

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Why did my menu button stop working?

I dropped my camera and my menu button stopped working

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Odd messages, latch not closed, then memory error, then will not shut off or take picture

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The Fujifilm XP20 is supposed to withstand most impact forces from a height from around 5 ft. However, if the camera was dropped into a dirty area, the buttons may have gotten filled with dirt or dust. If this is the case, then you may need to clean out the buttons using a compressed air can, or a small brush. Water, or rubbing alcohol could work on this camera was well, since it is waterproof. If this solution does not work, then there may be a problem with circuit or motherboard of the camera. This could be self-replaced with time and knowledge of the camera, or by taking it to the nearest tech store. For more information on troubleshooting, please view our Troubleshoot page.

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