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Repair and disassembly guides for Brother printers.

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It keeps telling me to load paper.

My printer quit working, said change roller, part BU220CL, I changed it, and it still won't print from my computer, but it will make copies. It also says feed manually.

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Hi,

What is the model number of the printer?

Few questions though.

1." .... it makes copies" - (presumably done from the panel on the printer) this means that it picks up the paper from the paper tray, feeds the paper thru the print process and out. Is this what is happening? If so it sort of proves the print process is working, except the printed information comes from scanning the document rather than data received from the PC.

2. You are getting a "feed manually" error message. Where is the message being displayed, the PC or the printer?

3. Have you tried uninstalling / reinstalling the printer in the PC?

4. Have you tried resetting the printer?

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1 Answer

The very best thing you can do is sometimes the simplest.

So...

Uninstall the printer completely.

Leave for 20 minutes.

Re-install printer and all should be well.

How do I know this? Years of experience and many printers!

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Bruce Chappell will be eternally grateful.
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