The 2nd generation Kindle Paperwhite was released in late 2013. The device features a 6", 212 PPI screen, wireless capabilities, and boasts a 28-hour battery life.

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Why is my screen unresponsive to touch?

My device is frequently not responding to touch, sometimes it works when i press hard on the screen.

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2 Answers

Chosen Solution

Screen protector may be inhibiting the screen from responding to the user. Remove the Screen Protector and clean the kindle’s bare screen by using a microfiber cloth. Replace Screen protector. If problem persists, remove Screen Protector altogether.

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my Kindle does not have a protective screen therefore nothing to remove. The screen has been cleaned and the battery fully recharged, still there is no reaction to touch.

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