Released in June 2014, this touch 2-in-1 laptop gives its users a reliable computer at a low cost. This device has similar problems to previous models, so detecting problems and finding solutions should be painless.

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My screen flickers then becomes unresponsive?

When I power on my laptop the screen is quite dim, after login the screen flickers and then goes black and ultimately becomes unresponsive . What can I do to fix this?

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The display connectors inside the device may be loose or faulty. You will need to open up your device to clean this connector and try to re-seat the connector. If that is not a solution to this problem you may need to replace the connector entirely. For a link to troubleshooting this device click here.

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That sounds like the connection to the display is bad. I have fixed this before just by cleaning the connectors before. Try this guide to get to the connectors: http://support.hp.com/us-en/document/c04...

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