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Small media streaming device that plugs directly into your TV's HDMI port. Originally released by Amazon in November 2014. The latest version comes with a voice-activated remote.

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Fire stick remote wont work

My amazon fire stick remote wont work at all it was working perfectly well last night I've tried holding the home button down for 10 seconds unplugging ,plugging back in ,pressing every other button for 10 seconds and............ nothing it's as if it's completely died ????????

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Have the same problem. TV screen just has the Amazon logo and every thing else is black. Batteries have been changed, buttons held.

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I have something similar, I don't know how this happened but I turned around and my dog had pushed the button on the remote causing it to go into remote setup mode now I can't get out of setup mode? I'll hold the home button down for 10 sec nothing happens except it keeps changing different languages for setup instructions. I've unplugged the fire stick cable for at least 3 mins now and I turned it back on plugged it back in, the Amazon & firestick tv came on but then went straight to remote setup mode. How do I get back to my Amazon prime tv programs?

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Hello! I'm having the same problem remote not working. Mine is flashing a red light when I hold the home button down for 10 seconds. Do you know what this mean??

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I have a problem where mine beep wont work when I press a button

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I reset my firestick and now it won't pair to my remote

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I just got off the phone with customer service they had me factory reset the firestick remote by holding the return arrow the menu button and the left side of the move wheel for 15 seconds, then had me unplug my firestick and take out the remote batteries for 1 minute, Plug in my firestick and when it booted up put the batteries back in and push no buttons for a minute, then hold the home button for 20 seconds I saw blue leds when it was successfully paired. Hopefully this will help someone else who is having the same issue.

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34 Comments:

awesome and yes!!! thanks!!

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I actually did the last part ( holding the home key for 20 secs) a total of 3 times. the 3rd and final try was success

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Thanks it worked for me also!

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This worked! Thanks!

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Thanks. It was a success for me also!

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It's because the device has unpaired from the remote for some dumb reason, but just take out the batteries and put them back in. The batteries that came with them are actually pretty great batteries. Had the same ones in my remote for over a year they are still going strong.

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The batteries I got with my firestick remote wear pretty bad as they ran out really quick and had to change batteries within a short space of time

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i had a power outrage and now the home button and amazon prime don’t work. I tried all the above mentioned and it doesn’t work

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sometimes I gotta tap the remote in my hand a few times.... Been doing it for years and remotes just fine. Honestly tho... I actually prefer the fire remote app on my phone. It does everything my hand held remote does and better actually, plus no batteries. I just recharge my phone.

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I know this is an old post but incase anyone needs this:

If you can get the firetv remote app working with your firestick go to settings, bluetooth devices, amazon remote, umpair it and then repair through the app!

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Thank you! This worked when none of the other suggestions did.

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Have you tried new batteries?

The original batteries aren't great. Also try holding the home button down for up to 30 seconds.

If your still stuck you can download an app from App Store or play store for your tablet/phone you can use. Just search for firestick remote

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Iv held the home button for 30 seconds and iv also tried the select button for five seconds then select and play button for a further five seconds and it’s still not working..I have downloaded the fire stick tv remote app but it’s not connecting to my device it’s saying tht a need to b connected to the same WiFi as the device and I am and it’s still not working..it also tells you to go to setting and pair the device but how can we do Tht of the remote isn’t working and it’s not working on my phone either

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I know this is long shot responding after so long, but I’m having the same issue you did. How did you fix it? Thinking I may need to just go buy a new stick.

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I simply held down the home button for a real 10 sec and it was back to factory settings!

Call me lucky or what ever you like but it worked

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Shut off the Samsung TV using the fire stick power button and now can’t get the TV on with either remote. Changed all batteries and tried Steven Bledsoe’s tip (1st comment) to reset but does this work when the TV is off? Tried the reset process 3 times to no avail! No TV in isolation is not fun…

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My remote control to my tv it doesn't work

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What does it mean when no is unable to update

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What does it mean when it says unAble to update firestick

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My remote was working fine last night but now the arrow keys and the enter button dont work, the home button works just fine though. I dont know what to do. I have a kid here that wants to watch youtube until she falls asleep

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If you '''Fire Stick TV Remote not pairing''' or not working then check the battery of the remote and range in your living area.

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Unplugging the firestick …tv…and taking batteries out of the remote for as long as it takes to make a cup of tea. Then replace batteries…plug in firestick. Turn on tv… press home button. Reconnected right away!

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I can't get mine to come back on there is a red and like a yellow light when I hold the home button down and then it flashes and flashes then it goes off and tried to turn it on and it still won't can someone please help

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It flashes red and green when I hold the home button down for 19 seconds

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After hours of playing around trying to reset my remote, I finally found a solution. It was blinking orange which indicates that it was having trouble pairing to the fire tv stick. I downloaded the Fire TV app on my phone and was able to control the fire TV that way, but I couldn’t control the TV volume. So I went into the settings area of the fire TV menu and clicked on the image of the remote (I think it’s labeled “remote and controllers”) and clicked set up new remote. I pretended my fire TV remote was the new remote and the app remote on my phone was the old one (they ask you to click on both the old and new remote to pair the one you want to the fire stick) and that did the trick.

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Graham Duckworth will be eternally grateful.
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