Skip to main content

Fix Your Stuff

Right to Repair

Parts & Tools

The Canon PowerShot SD960 IS, is a 12.1 MP Digital Camera with 4x Wide Angle Optical Image Stabilized Zoom and 2.8-inch LCD, manufactured by Canon in 2009.

3 Questions View all

Why do I get the "lens error restart camera" message?

When I turn on my camera I get a message that says "lens error restart camera" and the lens won't open. How can I fix this?

Answered! View the answer I have this problem too

Is this a good question?

Score 1
Add a comment

2 Answers

Chosen Solution

Try restarting the camera. If this doesn't resolve the issue grit or other physical obstruction may be blocking the shutter. Use compressed air or a hair dryer on the cool setting to clear the obstruction. If this doesn't resolve the issue or if there is damage to the lens, replace the lens. Also check out the full Troubleshooting Guide.

Was this answer helpful?

Score 1
Add a comment

First try to restart your camera. If the error continues something may be blocking the shutter and is keeping it from closing. Take canned air and attempt to blow the derbies free. If you do not have canned air you can use a blow dryer or just blow on the lens really hard. If this doesn't work you will most likely have to replace the lens.

Was this answer helpful?

Score 0
Add a comment

Add your answer

Kacy Ewing will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 1

Past 30 Days: 2

All Time: 272