stuck in impact mode
I dropped my impact driver and whenever the trigger is pulled it goes into the loud impact mode as it does when it gets to end of driving a screw in.
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Here is a video which shows the dis-assembly of your impact driver.
I think that the gear assembly, shown being removed at 1:25 minutes into the video may be jammed and the spring cannot function correctly.
Here is a link which shows the exploded parts view of a Rigid R86034 X4 impact driver.
Hopefully this is of some help
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