Vtech landline phone repair.

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no line shows up on two handsets

"no line" shows up on my vetch handset 1 as well as handset 2. . I have plugged and unplugged. . . .tried everything. . .unhooked jacks, etc.

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Hi,

Unplug the base station and any other device plugged into your telephone line.

Can you get dial tone where the line comes into the premises by connecting and using an old style corded telephone?

If you can get dial tone then perhaps the cord to the base station is faulty or the base station itself is faulty.

If you have no corded phone to use try the following:

Call your telephone number from another phone, e.g. a mobile phone .

Do you get ring tone in the phone you are using? If so short out the line where it comes into the house and see if you 'trip' the ring. That will prove that the line works to there.

If you get ring tone but you can't trip the ring current your number is not appearing at the premises. The line may be open circuit.

If you get the engaged tone there may be a fault on the line.

If you prove that the line works up to the premises then perhaps the cord to the base station is faulty or the base station itself is faulty.

Hopefully this is of some help.

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