The Wintec Filemate Clear is an Android tablet with a 7 inch screen and 1.2 GHz processor. The tablet features 2 cameras, 2 megapixel rear camera and a VGA front facing camera.

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Frozen main screen wont do anything

The tablet is fully charged. I turn on the tablet and the shut down window appears and asks if you want to shut down. I can't say ok or cancel. Or go back or to the home screen. No way to force restart. I haven't used this in a long time, but I barely use it. I'm sure there is a way to restart. It's almost like the screen doesn't recognize the touch or is somehow locked.

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Hi,

Try a hard reset on your tablet.

Here is a link that shows how to do it. Start about 4:00 minutes into the video.

Be aware that if you do a wipe data/factory reset it will restore your tablet to a factory default condition. It will be like when you first bought it. All downloaded apps and user data will be erased.

https://www.youtube.com/watch?v=TgTbSpZt...

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