Printer says Paper is out and wont print

My printer has been acting up and saying that the paper is out and to load more paper. However, there is paper in the printer. The printer can't get it feed through and actually print. I can hear it try to grasp the paper when trying to print. How can I fix this?

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1 Answer

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Make sure that the part of the paper tray that moves is in the correct position and clicked in. Also make sure the movable part of the tray in the back is pushed down and clicked in. The entire paper tray should be at the same level . Good luck!

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Comments:

God bless you! It worked. I knew the problem was mechanical but Epson support insisted that it was a hardware issue. They recommended I get a new printer.

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Becca will be eternally grateful.
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