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I cannot power on my blackberry passport

I have been using my blackberry passport for more than a year now. I was charging my phone and left for bed. Upon arrival at charging spot, my phone was off, I have been trying to power it on ever since then to no avail. There is even no led indicator for charging as it's switched off when I try to charge.

Any possible resolution/cause of fault?

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3 Answers

Several things can be tried.

1. Hard reset. Press power button for 10 seconds and see if that restarts the phone.

2. Hard reset. Press volume + and - buttons for 10 seconds and see if that restarts the phone.

3. Connect phone to computer via USB port and startup BlackBerry Link. See if phone appears as connected. If phone connects, proceed with immediate full backup.

4. Device reload. If while connected, BlackBerry Link cannot connect to phone, select Reload software to restore phone to factory settings.

5. If warranty is expired on phone, try to find an authorized BlackBerry repair centre and send for repair.

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Thank you.

The phone powered on by itself after spending 5days of black out. My guess was the phone battery was overcharged.

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Try taking the batter out and putting it back in. If that dosent work then take the batter out and take a pencile eraser to the battery connecteors and then blow away the eraser havings away and if they dose not work you will most likely have to buy a brand new battery. I hope this helps you fix your problem.

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Olugbenga Ogunyemi will be eternally grateful.
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