Fix Your Stuff Community Store

The Alcatel One Touch Idol 2 features a 5" qHD IPS-LCD display along with a 1.3 GHz quad-core processor. It was released in February 2014.

36 Questions View all

Options

No screen when making a call

Whenever I make or get a call, the screen goes blank and it doesn't matter if I press any buttons or the screen. Only when the call ends does my screen re-appear. I also tried rebooting/restarting the phone to no avail. Can you please help?

Answer this question I have this problem too

Is this a good question?

Yes No
Score 0
Add a comment

2 Answers

Filter by:
Most Helpful Newest Oldest

Options

надо проверить датчик света

Was this answer helpful?

Yes No
Score 0
Add a comment

Options

Just received this solution from Alcatel Tech Support, hope this helps others w/ same prb:

Clear cache first – Go to Settings > Storage > Cache data > and then clear.

Was this answer helpful?

Yes No
Score 0
Add a comment

Add your answer

cf1 will be eternally grateful.
View Statistics:

Past 24 Hours: 2

Past 7 Days: 3

Past 30 Days: 4

All Time: 85