My phone does not turn on
My phone read T-Mobile update available when I tried to update the phone it says update failed at 92% now the phone won't turn on. When I press the power button it vibrates and shows the Samsung Galaxy Core Prime powered by android screen and is stuck there.
I am located in the Caribbean at the moment.
Can you help me with this problem I have only had the phone for about 6 months
Is this a good question?