Repair and disassembly guides for Brother printers.

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it wont print on paper

can u help me with a problem, my brother mfc- 255 it wont print on paper.. it work properly but no ink on paper, if i look close i see dots on paper that it was trying to print but i dont know how it is not printing on paper can u help me with this problem ?

Answered! View the answer I have this problem too

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Maybe it was offline

Open the printers’ ‘start’ menu and click on ‘control panel’ and tap on ‘printers and faxes’ icon. This sequence of moves will open up a new window and a list of printers will appear. The list includes all the printers currently setup on the serving computer.

Double click on the icon of the printer if the user wants to reconnect online. A pop-up window will then appear, this consist of details of all current print jobs scheduled on the printer.

And last, go to ‘printer’ in the menu window and tap ‘use printer offline’ and automatically this action will reconnect the printer ‘online’ from the ‘offline’ status.

from: https://lasertekservices.com/blog/brothe...

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3 Answers

Chosen Solution

Junior I'd start with cleaning the print head. This video should help. Different model same idea

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Let’s try these options to fix the problem.

  • Power off your printer for one minute and power it back on.
  • Now reconnect your printer to the computer.
  • Check the ink label.
  • Cancel all print jobs and make a new print. I am sure, it will start working.
  • If it is still not working, you need to go visit: brother printer says offline and follow the instructions to fix the problem.

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Nozzle Cleaning on Printers With Touchscreens

1. Tap the touchscreen's "Ink" button or ink indicator.

2. Touch the "Cleaning" option.

3. Touch either "Black," "Color" or "All" to clean the black nozzle, a single color nozzle or all four nozzles, respectively.

4. Wait for the printer to finish cleaning the print head. When done, it returns to its Ready mode where you can either print or generate a Print Quality Check Sheet to see if the cleaning was successful. If it was not, repeat this process three more times.

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Junior will be eternally grateful.
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