Asus ZenFone 2 (ZE551ML) is an Android smartphone manufactured by ASUS released March 2015.

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Camera failed to launch

I am getting this error on my zenfone 2, is there anyway to know if this is due to a hardware problem or a software problem? Any place where i can buy the camera replacement?

My country doesn't have Asus service

Actualización (25/07/16)

I have disarmed and note that the front camera was incorrectly connected , connect it again but the error persists, something I can try?

Answer this question I have this problem too

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Most Helpful Answer

you can use the calculator test benchmark for see if is a hardware problem.

open the asus calculator and insert .12345+=

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It says Something wrong with Main Camera Capture Test!

is it hardware right¿

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looks like, I have same problem.

also front camera is not working or only back camera ?

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Sir , I did so (.12345+=) . Flash is working & showing test passed but cemara showing black ..

Kindly advise me to solve the back cemara problem

Prasad , Hyderabad

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everytime i test the camera features the SMMI TEST shuts down. I have problem with the camera not working since last week. Everytime I try to open the camera, it shuts down by itself and tells me to restart the cellphone and when I do it the problem persists. Can anyone help me with this problem? Thank you.

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Try doing a battery pull..

  1. Turn off the phone.
  2. Remove the battery.
  3. Wait about 5 to 10 minutes.
  4. Put back the battery.
  5. Turn the phone on.

Hope this helps.

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