PS4 turns off randomly, must remove plug to turn back on.
For a few months now my PS4 turns off randomly while I'm playing. Sometimes it turns off after 10mins and sometimes after a few hours. When it does turn off, I have to take the plug out and put it back in twice before I can turn it on again (sometimes I do this with the plug in order to turn it on in the first place).
I have had this PS4 for a year and a half with no problems. I have called Sony and they have no idea what the cause is.
Could it be a power supply issue? Power cable?
I appreciate any help!
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3 Comments
i'm getting the exact issue, need help urgently plz..
Sony said to update my firmware to the latest update, i did that same issue, ps4 still shuts off randomly
by reyaazd
my ps4 turned off when I was playing fortnite and HDMI cable does not say PlayStation 4and I was trying to turn it on with the controller and did not work :(
by Dylan Rodriguez
Please I don’t know what to do I have to take out my HDMI and put it back in for it my ps4 to start going again, it randomly turns off I don’t know why, it actually takes 3 or 2 time for it start, and I have only had it for 2years ( please give me some tips
by princess_hadid