Phone only works on speaker mode. Blackberry phone Z30

I changed the microphone and still does not work

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Diego @ldag461980 Have you checked in the settings that there isnt a mute engaged or if you've recently installed an app that may have control of the mic. One last thing check the mic hole to see if something isn't lodged in it and blocking the pickup. Hope this helps

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Diego will be eternally grateful.
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