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Repair information for Motorola's Moto X line of mid- to high-end smartphones.

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Touchscreen nonresponsive after drop

Hi All,

I dropped my phone last night and now the majority of the touchscreen won't respond ( I can still slide the volume up and down). The phone still lights up, receives texts, makes noises. I can hear something small rattling around inside.

I'm going to try to pull my files off after work, but what are my options? Is this fixable? I hate to trash it when everything else seems in working order.

Thanks,

Amanda

PS- Dropped it less than 2 feet. Ugh.

Answer this question I have this problem too

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Unfortunately youll have to replace the entire lcd assembly. The digitizer is definitely damaged. Maybe try to reseat the lcd/digitizer cable to see if that helps. I doubt it will.

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