Alcatel One Touch Idol

Released in 2013 as a budget smartphone in three models/variants, the Idol features a 4.7-inch IPS LCD panel, 1 GHz dual-core processor, and an 8 MP camera. Includes models 6030A or OT-6030A, 6030X or OT-6030X, and 6030Dual-sim or 6030N.

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Denim Widdison @soulsrain

Rep: 1

Posted: May 19, 2016

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Freezes and goes to a black screen

My Alcatel One Touch Idol phone, which I've had for two months is just beginning to have errors.

Whenever I am on my phone, texting, gaming, etc. My screen will completely freeze and after a few moments go black. This requires me to reboot my phone OVER and OVER again. How can I fix this without getting a new phone. Would a factory reset be beneficial?

Answer this question I have this problem too

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Alcatel One Touch Idol

Freezes and goes to a black screen

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