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Repair and troubleshooting information for the Barnes & Noble Nook HD+, a 9" screen e-reader and tablet released in November 2012.

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touch screen not working

touch screen on nook not working

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1 Answer

Did you already try to hard reset it?

To Hard Reset NOOK HD/NOOK HD+, complete the following:

Confirm the device is powered off.

Hold the Power and Home key simultaneously.

Release the Power and Home key once the NOOK logo appears. A Factory Reset prompt will appear.

To continue, press the Home key.

To exit, press the Power key.

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2 Comments:

I did a factory reset, the keyboard still isn't working. I can't select some of the letters on the keyboard.

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I also have a non-responsive touch screen, although the top menu lights up when touched after the power button is first pushed. Did a reset and factory reset. Still, no touch screen. Would it be more likely a screen problem or a motherboard problem?

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john vee will be eternally grateful.
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