The Samsung Galaxy Tab 2 10.1 is a 10.1-inch Android-based tablet computer and belongs to the second generation of the Samsung Galaxy Tab series.

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Why is my screen not displaying images?

My tablet hasn't been turned on in a while. I go to turn it on and the screen boots up to a gray screen but doesn't show the Samsung logo or anything, just gray. The screen appears to have a brighter gray along the border but nothing actually loads. It may also be important to note that the boot-up sound does go off when I attempt to turn it on just by holding in the power button.

Also when I try plugging it into my PC I get a message saying that the device malfunctioned and then the device promptly disconnects from the PC. I'm not sure the cause for either error.

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My screen won't turn on at all so I am not able to do that set of commands since I wouldn't know when to release the buttons. I feel as though the screen is dead but I'm not sure since I've never seen a dead screen before


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2 Answers

Most Helpful Answer

'Reboot your tablet into recovery mode and factory restoreit

Hold 'vol down' and 'power' buttons on tablet

Release 'power' when samsung image is shown

Release 'vol down' when the two icons are shown

Use the 'vol down' to navigate between the icons

Highlight the left icon (box)

Press the 'vol up' to select it and boot into recovery mode

after this using the volume keys go to factory data reset, and scroll to yes and allow up to 10 mins for a factory reset

this should fix the problem'

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it wont show screen up

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