The Alcatel One Touch Idol 2 features a 5" qHD IPS-LCD display along with a 1.3 GHz quad-core processor.

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How can I recover my phone if hard reset is not working?

it's stucked in "onetouchidol" logo

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you have to load into recovery mode

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@megolomaniac how?

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In order to turn off the device hold down the Power key for a short while.Hard Reset ALCATEL OT-6050A Idol 2S

Afterwards press and hold the Volume Up + Power simultaneously for a couple of seconds.

HardReset ALCATEL OT-6050A Idol 2S

You should see the Recovery Mode menu on the screen.

In the next step choose "wipe data/factory reset" use the Volume Down to navigate and the Power button to confirm.

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this had no effect at all

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What If I don't see the recovery mode menu on the screen?

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Same thing keeps happening to me how did you fix it

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Most Helpful Answer

My Alcatel one touch factory reset itself help

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Hi Mark, did you found a solution to this problem, because I am in the same situation right now and I can' t find anything useful...

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Mark bill will be eternally grateful.
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