The Alcatel One Touch Idol 2 features a 5" qHD IPS-LCD display along with a 1.3 GHz quad-core processor.

32 Questions View all

How can I recover my phone if hard reset is not working?

it's stucked in "onetouchidol" logo

Answered! View the answer I have this problem too

Is this a good question?

Score 5
Add a comment

2 Answers

Chosen Solution

you have to load into recovery mode

Was this answer helpful?

Score 0


In order to turn off the device hold down the Power key for a short while.Hard Reset ALCATEL OT-6050A Idol 2S

Afterwards press and hold the Volume Up + Power simultaneously for a couple of seconds.

HardReset ALCATEL OT-6050A Idol 2S

You should see the Recovery Mode menu on the screen.

In the next step choose "wipe data/factory reset" use the Volume Down to navigate and the Power button to confirm.


this had no effect at all


What If I don't see the recovery mode menu on the screen?


Add a comment
Most Helpful Answer

My Alcatel one touch factory reset itself help

Was this answer helpful?

Score 2
Add a comment

Add your answer

Mark bill will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 2

Past 30 Days: 14

All Time: 1,146