A portable e-book reader developed by Amazon. Repair is straightforward and requires only prying tools and screwdrivers.

35 Questions View all

Freeze not resetting or charging

I found my kindle paperwhite frozen after not using to 2 month. Tried to reset / charge but nothing seems to be responding, Not even green / amber charge light when connecting to wall charger.

I have opened it even tried removing battery for few min and test but it still not responding, screen remains on same standby state even after removing battery.

Can any one help me in fixing this as Amazon support is not helpful and device is out of warranty.

Answer this question I have this problem too

Is this a good question?

Score 2

Comments:

I have the problem also but have the green and amber light...stays on the Tree screen and comes up that way after trying reset

by

Add a comment
Deck the Halls
With tools and Fix Kits

1 Answer

Most Helpful Answer

fully charge and hold down the button for 30 secs ... this has helped with my own device. also depending on how long you've had the kindle... check out the recent recall for chargers that were said to have problems. theres a serial on the side that can be quoted to be sure its not included or can be replaced for free.

http://news.sky.com/story/1652016/kindle...

Was this answer helpful?

Score 1
Add a comment

Add your answer

Apurva Rastogi will be eternally grateful.
View Statistics:

Past 24 Hours: 3

Past 7 Days: 13

Past 30 Days: 33

All Time: 672