Released on September 19, 2014, this 4.7" screen iPhone is the smaller version of the iPhone 6 Plus. Identifiable by the model numbers A1549, A1586, and A1589.

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Touch ID not working after screen replacement.

After replacing the screen on my iPhone 6 the Touch ID won't work. It says it failed to setup. Any ideas why I'm having this issue?

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1 Answer

Chosen Solution

I'm gonna go ahead and guess you've damaged the cable on the backplate. This is me guessing that you're home button still works as a button

Parts

iPhone 6 LCD Shield Plate with Sticker and Home Cable

Labor

iPhone 6 Display Assembly Replacement

I realize you understand how to replace the display, but I posted the guide, just in case you wanted to review it

iPhone 6 LCD Shield Plate with Sticker and Home Cable Image

Product

iPhone 6 LCD Shield Plate with Sticker and Home Cable

$14.99

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Comments:

If I did slightly damage the cable would the home button still function but not the Touch ID?

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Yes. That's happened to me once before

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Ok thank you for your help. I'll order the part and try it out.

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