Why is my tablet screen stay on the jelly bean screen
I don't know what to do can you please help me what should I do
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Try performing a factory reset on your tablet.
Be aware that a factory reset will erase all your user data and downloaded apps. It will restore your tablet to a factory default condition. It will be like when you first bought it.
Before you perform a factory reset:
Ensure that the battery is charged.
Do not leave the charger plugged in when you perform a reset.
Remove the external SD Card (if any installed)
Here is a link that shows how to perform a factory reset.
Be patient, it takes a little while for the reset to complete.
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