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Release February 2011, identified by model number ELPH 300 HS - BD.

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lens error, lens will not retract

I can't take a picture and the lens will not retract. A message appears on the screen"

"lens error"

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Most likely the lens mechanism is jammed. This may happen because of dirt getting in - a few grains of sand will do it - or because the lens barrel got knocked.

Here's a general guide for resolving this type of problem.

And here's another, written by someone who I believe is also a iFixit contributor ;)

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Karin Warner will be eternally grateful.
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