The Samsung Galaxy Centura is an Android-based smartphone that can be recognized by a model code starting with SCH-S738.

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Why is my sound distorted?

I just bought some brand new Beats By Dre headphones and they work awesome, however when I try to play music out loud, it is muffled.

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Hi Marty! Sorry to hear about your sound distortion issue. Firstly have you tried turning it on and off again? If so it sounds like there are a few potential issues such as a speaker covered improperly with a case. If that's not the case, seeing as you have tried head phones you may need to replace the speaker. Please check the link to the trouble shooting page below.

Samsung Galaxy Centura Troubleshooting

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