The ZTE Lever is a black 4G LTE smart phone sold in Wal-Mart stores with no contract and unlimited data. It comes with a front and rear facing 8MP camera. It was released on December 31st of 2014.

13 Questions View all

help phone synced now will not let me finish hard reset

My phone synced did a factory reset but it will not let me finish the set up its stuck on google account verify. It says that it has to be an account that was previously synced on the device... I only have one Google account but when I enter in the address and password it goes back to the same screen,,,, what do I do

Answer this question I have this problem too

Is this a good question?

Score 1
Add a comment

Free shipping on all orders over $100 or containing a Pro Tech Toolkit!

Browse Our Store

1 Answer

you are probably running android 5.1 on it and it has entered factory reset protection (FRP). There is a way to get back into it but it is a lengthy process. first off there are two ways to do a factory reset. 1 the key combo reset and 2 the backup and reset setting menu. the key combo one does not erase everything it actully still saves the users email address and password and wont let you get back on it unless you input the correct username and password. you need the second one with the security menu. to get here you need to start the log in process but do not type in your email hold down the , button on your keyboard and you should see a setting icon appear go to that you will see a window pop open go to the one below languages. now you need to get to a help section it doesn't matter which one as long as there is a lot of text that you can hold on and get to the share menu don't click on share click on the search icon (the magnifying glass) and type in settings you should see settings appear click on that. once you are in the setting go to backup and reset and click on factory data reset. wait for it to reset and you should be able to set it up like its a new phone. make sure your phone is fully charged before this process. this process is a little different on all phones. I am not responsible for any damages that may occur during this process.

Was this answer helpful?

Score 0
Add a comment

Add your answer

She Lecia Shead will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 89