The third generation of the Samsung Galaxy Note phablet series released September 25, 2013. Identifiable by the model number N9005.

215 Questions View all

Blank screen, working LED lights

I have dropped my Note 3 from a height of about 3 feet off the ground. The phone now has a blank screen (black), with no visible cracks at all. The hone however is reacting to calls, messages .. etc.

The LED lights are working fine too.

Please advise, i find it hard to believe that the screen needs replaced!!

thanks in advance

Answer this question I have this problem too

Is this a good question?

Score 1
Add a comment

2 Answers

Sorry to say but the screen is most likely faulty. Sometimes it will have a crack that is very unnoticable on a corner or you need a microscope to even see the crack. A cracked LCD will not allow the screen to display.

Here's a repair guide if you want to replace the screen yourself:

Samsung Galaxy Note 3 Display Assembly Replacement

Where to get the screen (Please check model number for correct screen):

Galaxy Note 3 LCD Screen and Digitizer (T-Mobile/AT&T)

Otherwise take it to a mobile phone repair shop for them to test the phone and find out if the screen is faulty or not.

Galaxy Note 3 LCD Screen and Digitizer (T-Mobile/AT&T) Image

Was this answer helpful?

Score 0
Add a comment

It could be that one of the connectors to the LCD came loose. You could check that first. If it isn't that, to make 100% sure that it is NOT the digitizer (which is located directly beneath the screen), you could hook it up to another working Note 3 and test it. The other possibility could be the motherboard. The motherboard is a little less costly to replace, especially if you were to find a secondhand one. If you DO decide to buy a brand new digitizer, you can find them for about $130-150 if you shop around. I would NOT pay $250!

Was this answer helpful?

Score 0
Add a comment

Add your answer

Azubair Blata will be eternally grateful.
View Statistics:

Past 24 Hours: 10

Past 7 Days: 73

Past 30 Days: 208

All Time: 968