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Nintendo's first 3DS handheld device released February 2011, identified by model number CTR-001.

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My 3DS is not charging ( not the charger)

My 3DS will not charge. The problem is not the charge I bought I new one and same problem. It will charge but only if I move it side to side every once and a while but now that does not work! HELP!

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Hi Isabella,

Nobody likes a game console that's fizzling out, so let's find the root of the problem.

If you've eliminated the charger as problematic, you could have a failing battery or charging port. You can purchase a replacement battery from almost any gaming or electronics retailer, such as Nintendo, Amazon or Batteries Plus. Once you have your replacement battery, go ahead and use our easy Battery Replacement Guide.

You'll be back to playing The Legend of Zelda in no time!

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