I’m Kristen Gismondi, and I’m an Education Facilitator on iFixit’s EDU team.
In 2014, I started my journey at iFixit as Product Photographer. In 2015, I joined the EDU team where I began guiding thousands of students through the iFixit Technical Writing Project. In short, I teach students from over 80 universities across the US about technical writing and the importance of repair. Among other things, I curate content on iFixit.com, manage the EDU website, and help to coordinate the iFixit Technical Writing Symposium.
I’m also involved in Community Management on iFixit Meta.
I was born and raised in Youngstown, Ohio—home of Brier Hill pizza. In 2014, I moved to San Luis Obispo, California where I learned what tri-tip was. I relocated to Pittsburgh, Pennsylvania in 2018 where you can get pierogies literally anywhere.
I graduated from Youngstown State University in 2013 with a BFA in Photography. In summer 2012, I studied language and architecture in Berlin, Germany through the IES Abroad program—and of course, ate döner on the regular.
So, can you fix my phone?
I mean, probably. But you can also fix your phone—I believe in you!
Honestly, my repair experience was pretty minimal before working at iFixit. I’d mended tears in clothing and hemmed pants, but that was about it. I was never really afraid of electronics repair… I just didn’t know how much was actually possible.
A whole new world opened up for me at iFixit, and I’m proud to say I’ve added a few (mostly successful) repairs to my repertoire.
I have, however, always been diligent about reusing, recycling, upcycling, and basically doing whatever I can to keep stuff out of landfills. Did you know you can even recycle your old clothes? I wrote an article about it!
My husband Chris and I have a black cat named Ziggy Pawdust.
I’m a huge animal lover. Currently, I volunteer at Animal Friends, a local rescue that cares for dogs, cats, and rabbits in search of a loving home. My dream is to open an animal sanctuary for animals with special needs—but, in the meantime, I have plenty of other things to keep me busy.
I’m a movie enthusiast and member of Row House Cinema, a local movie theater. I have an ever-growing to-read list, and I never leave a bookstore empty-handed. I collect vinyl records and go to way too many concerts.
I love to travel. My favorite place on earth is Yosemite. Pictures don’t do it justice, but here’s one anyways.
When I’m not talking about eating food, I’m usually cooking or baking. I’m also pretty crafty—I’m into crocheting, cross stitching, and creating art in general. I’ve dabbled in a few printmaking methods—here are some of my favorite creations:
Teardowns I've Worked On
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Guides I've Contributed To
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My Favorite Guides
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Answer to "My broken iPhone 8"Hi Lane, If you need assistance with the part you ordered, please contact our Customer Support team via help.ifixit.com. They’ll be able to give you some options. I hope this helps!
Answer to "Samsung Essentials All In One Teardown"Hi Alexandre, Unfortunately we can’t do a teardown of every device, but hopefully someone will be able to point you in the right direction. If you’re up for the challenge, we encourage you to make one yourself! You could also look at similar guides and see if you can learn some techniques. I hope you find what you’re looking for!
Answer to "Help finding lcd display for visual land prestige elite 10Q 16gb table"Hi Kristine, As it turns out, we don’t carry any replacement parts for Visual Land products at this time. Your best bet is most likely Amazon or eBay. If you do find the part you need, our guides may be able to assist. If we don’t have a guide, I would encourage you to make one for other people to use! Best of luck to you, and happy fixing!
Answer to "Is there a way to get rid of a sweater snag?"Hi Taylor, You’re in luck! iFixit has a guide for repairing a snag. Hope this helps!
Answer to "Is it safe to wash my down jacket?"Hi Emmett, You can absolutely wash your down jacket. Choose a detergent that is safe to use with down material. Be sure to avoid high heat, and don’t use bleach or fabric softener. You can check out these instructions for more information. Good luck!
Answer to "How do I get my fleece to stop shedding?"Hi Kate, You might not be able to stop your fleece from shedding completely, but you can definitely reduce the amount it sheds. Here are a few tips: 1) Use a lint roller. 2) Carefully and slowly use a shaving razor to remove any loose bits. 3) As soon as you notice pilling on your fleece, use this guide to tame any fleece buildup and prevent further shedding. Hope this helps!
Answer to "How do I replace my MacBook Air keyboard?"iFixit sells MacBook Air parts here.
Answer to "Where can I buy a new Samsung Galaxy S II LCD display?"iFixit sells Samsung Galaxy S II LCD Screens & Digitizers for AT&T, Sprint, and T-Mobile models.
Answer to "Why is my nook not turning on even if I charge it?"Hi tej, See if you can diagnose your issue with the Nook Troubleshooting page. Best of luck!
Answer to "Why is my kindle unresponsive?"Hi Stephen, You might want to take a look at the Kindle Voyage troubleshooting page for help. Best of luck!
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