Home Button and Touch ID doesn't work however there is no damage
A customer of mine attempted to perform their own screen repair. Everything went well for them but their home button and touchID doesn't work. They've handed the phone off to me to see if I can resolve their issue. I figured they damaged the home button some how but I decided to pop it open to see what's the damage.
After close inspection I could not find any damage to the flex cable, chips on the flex cable, or the connector. I'm about 80% sure that the home button is damaged but I want to make sure that I didn't miss any thing before I purchase a new button. Any ideas would be greatly appreciated.
Here's the results of what I've tested:
Headphones - Working
Front Camera/Microphone - Working
Charging port - Working
TouchID - Not working
Home Button - Not working
Below are a few pictures to show the flex and connectors for the home button.
Is this a good question?