I checked the back and front doors for paper fragments. There were none. The paper seems to start well, then crumbles upon entering and a jam occurrs.
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Check to see if there is something sticky on the roller that is pulling the paper into the machine if not thoroughly make sure that there is not a crumpled piece of paper up in there they can sometimes hide and when you go to put another piece of paper in it will cause that one too then jam
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