A tablet released in September of 2015 by Amazon featuring a 7 inch multi-touch screen display. Model Number: SV98LN

16 Questions View all

Charging port is loose

My charing port on my fire is loose how do I fix it or should I send it back to amazon?? I just got this for Christmas 2015.

Answer this question I have this problem too

Is this a good question?

Score 6
Add a comment

3 Answers

Most Helpful Answer

I would contact amazon and ask what kind of warranty there is on the fire before trying to fix it yourself .

Was this answer helpful?

Score 1
Add a comment

My fire charging port is not loose, but it failed. I can't charge the device. Maybe dry solder joints according to blogs I've read?

Anyway, I told Amazon about it today. they said that "...the Kindle model you have comes with 90 days warranty period." (they really must not have much faith in their product)

They decided mine was un-returnable. But instead they gave me a $20 discount on buying a new one. (not too bad on a $50 device?)

(My next problem is that I'm travelling and they won't ship it to Australia... Amazon Australia do not stock this model.)

So for me it's fix it or don't have a tablet. Yay!

For you, I hope Amazon will replace it due to the port being loose, but if not, you might get a discount from them on a new one?

Was this answer helpful?

Score 1
Add a comment

From what I've been told by a salesperson at Radio Shack is that Amazon will fix a loose charging port.

Was this answer helpful?

Score 0

Comments:

They wont fix it, they send you a refurbished unit :/

by

Add a comment

Add your answer

Faith Schumaker will be eternally grateful.
View Statistics:

Past 24 Hours: 5

Past 7 Days: 29

Past 30 Days: 81

All Time: 1,441