only showing samsung but not open

when press the power on the mobile name comes out but not to open

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is the phone stuck in a boot loop?


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First try removing the battery and holding the power button for 20 sec then reinstall the battery and try to start the phone if this doesnt work try a hard reset. to do this follow these instructions

remember when you do a hard reset you will lose all your data like pictures music apps and contact info. Hope this helps

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