Skip to main content

Repair information and guides for the iPhone 6 that was released on September 19, 2014. Model Numbers: A1549, A1586, and A1589

4994 Questions View all

screen replaced, passcode and touch id configuration dissapered

Hi

I replaced my cracked iphone 6 screen at a shop. I switched to phone on and the passcode screen was not there just like a new phone. So I went to the settings page and I found that touch id was switched off. Keep in mind that I had both passcode and touch id on before fixing my phone. how can it be possible

Answer this question I have this problem too

Is this a good question?

Score -1

1 Comment:

Hi when you switch on the phone is the phone show the welcome screen and you needed to go through activating your phone or not?

by

Add a comment

2 Answers

Hello,

I hope your data was still there. It is not uncommon for a tech to remove the passcode in the process of preforming pre and post checks of your phone. It should have been turned back on however. I also would check to make sure your Touch ID is still functional.

Was this answer helpful?

Score 0
Add a comment

If the fix was properly solved, everything should work. Try resetting your settings or updating the firmware

Was this answer helpful?

Score 0
Add a comment

Add your answer

kokowawa will be eternally grateful.
View Statistics:

Past 24 Hours: 0

Past 7 Days: 0

Past 30 Days: 0

All Time: 63