Repair guides and support for the Honor 6, a budget Android smartphone first released by Huawei in 2014. Features a 5" 1080p display, octa-core processor, and 3 GB of RAM.

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Why after removing my charge mobile gets switch off

I have huwaei honor 6 h60-l04 and today suddenly I hve facing a situation.. While I m charging my phone is getting charged and working.. But if I m removeing from charging aftr few minutes it automatically gets switched off and while trying to on it by pressing power button it just looping the boot screen for infanite amount of time.. Then again when I m putting it in charge its working..

Do u have any idea what happened to it...

Plz reply..

Answered! View the answer I have this problem too

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yeah,same problem i faced and ichanged my battery now its work fine,better change ur battery

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seems your battery needs a replacement

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yeah, i changed my battery,now it works fine.

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Where can I get a new battery

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In service center you can get.

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me too since 2 weeks ago :(

why does almost the honor 6 user faced same problem?

-__-

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dah ade solution tak? kene same gak.

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It is battery problem.Service center charged me 1500/- for battery replacemnt.Now it works fine.

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here i'm being charged 2800/- for battery replacement

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me to..same problem. what u mean off 1500/- or 2800/- is amount in rm or rp ?

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hi,

its for battery replacement

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Most Helpful Answer

try to change the battry

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It is usually a sign of a failing battery. If it works when connected to a charger but shuts off when the charger is removed then replacing the battery should fix the issue. Your battery currently may be able to turn on the device but does not supply enough power to fully boot the phone when it is not connected to a charger.

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yeah,its battery problem, for me also they charged me 1500rs/- better change your battery.

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nandhini stop spamming your answer everywhere

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Hi Nandhini,

My mobile Honor -6 also facing the same issue. Could you please help me out for the solution ? ?

Thanks,

Sathish

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It is battery problem.Service center charged me 1500/- for battery replacemnt.Now it works fine.

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It is battery problem.Service center charged me 1500/- for battery replacemnt.Now it works fine.

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1500 /- mean rm 1500 charge for change the battry only?

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ok,, and i asked one of service shop they told me to change motherboard its cost me rs:7500/- what to do ??

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Did they mention what was faulty on the motherboard? I would try to find a multimeter to test your current battery's voltage. Or did they try to power your device on with a different battery or bench top DC power supply? If they did not I would still test your current battery or try a new one. Let me know and maybe I could help out. I do not trust many service centers as most just try to sell you a motherboard cause they don't know how to repair them. They make more money that way too. It could be a power issue on the motherboard but from your description it sounds more like a failing battery.

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no just i went to service center and i explained that While I m charging my phone is getting charged and working.. But if I m removeing from charging aftr few minutes it automatically gets switched off and while trying to on it by pressing power button it just looping the boot screen for infanite amount of time.. Then again when I m putting it in charge its working..

then they informed that motherboard problem so have to change that but its cost me Rs:7500/- they said.. i got shocked.

They didn't check my mobile also.JUST they told verbally.

Can you help me next what should i do?

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my mobile honor 6 is inbuilt battery...

totally am confused.

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Yes the battery is inbuilt but you may be able to view information about your battery and its statistics without removing the battery by opening your phones dial pad and typing in ##4636##. I will provide a link that helps troubleshoot battery issues in an Honor 6. In the link provided there is the information to guide you through this battery information menu, just locate the section titled ACCESS THE HONOR 6 BATTERY INFORMATION. Let me know if you do not have access to this menu and if this link does not help solve the issue.

https://www.orduh.com/fix-huawei-honor-6...

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i just typed in dial list ##4636## then i dial but its shows call cannot be completed. what to do now?

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this is screenshot of i applied that code then what should i do?

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This image only i got after download.then what should i do?

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With the Battery Doctor app open on the page you provided a screenshot of, could you tap on the Save icon at the bottom. When this screen is displayed find the area that has the temperature, Voltage, and Capacity readings. Now tap on that area to open a battery info page. If you could take a screenshot of this page and post it or at least let me know what it displays for the Health Status, Battery Voltage, Current power, and the Battery Temperature that would helpful to determine if your battery is in good working order.

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Battery Temperature : 31.0c, voltage :4.3v ,capacity : 3000MAH,health status:good,battery type: Li-poly.this what it shows in battery doctor.then what should i do now.

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there??? shall i flash my mobile?? r what should i do???

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Have you tried doing a factory reset on the phone yet? A factory reset may help if it is software related. Did this start after a software update? I have seen others with this phone experience the same or similar issues. With some it happened after an ota update. Some were able to fix the issue with a factory reset and some have taken it to a repair shop and found the battery to be the issue. Let me know if you have tried a factory reset or if you need help doing so.

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can you suggest me shall i do factory reset ???

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Same issue I am also facing, Huawei service center people told me to replace motherboard. However Phone works fine when connected to power. Please help!

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It is battery problem.Service center charged me 1500/- for battery replacemnt.Now it works fine.

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Hi Nandhini,

I also have the same problem. Please let us know which service center you have solved the issue.

Regards,

Suresh

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It is battery problem.Service center charged me 1500/- for battery replacemnt.Now it works fine.actually which city r u from?

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Same issue with me also.

when i am trying to open any application it gets switched off and and goes into the loop mode. but it work fine when it is on charging. i have read the previous comments so what exactly the issue is related to ?

it is a battery issue or motherboard.

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It is battery problem.Service center charged me 1500/- for battery replacemnt.Now it works fine.

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Thanks Nandhini :)

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I have Huawei honor 6 H60-L12, I went to huawei service center and they said its a board issue, they refused to check the device as I bought it thru aliexpress and I have to send it back by post to China to be fixed? Is this ok!!! What is the warranty period for huawei honor 6? Is there global policy for warranty months period? Please help!

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Hi,

Actually what issue your facing and if its battery issue better change your battery alone, then it works good. and honor 6 warranty they mention while you buy itself and its one year.

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Hi i am using Micromax AO5510 Mobile and recharged my battery and charged my battery to full and it was working when the battery comes to 35% the mobile is showing battery slow and automatically switch off the mobile what will the problem

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Have you tried removing then putting back in the battery?

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Anybody help me i got this problem ,, can go for service center ?

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nandhini will be eternally grateful.
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